Sunday, October 22, 2006
BT acts on local protests
"NO SENSE OF DIRECTION"
SUCCESS AT LAST !
SUCCESS AT LAST !
BT has at last taken note of local protests and has announced that it is to merge the Redbridge & Chigwell and Waltham Forest editions of the phone book to create a new phone book called "Ilford & Walthamstow".
As reported under the headline "NO SENSE OF DIRECTION", in the last edition of Hale End & Highams Park FOCUS - the local newsletter of Chingford & Woodford Green Liberal Democrats in the area particularly affected* - BT had again this year delivered the Redbridge edition of the Phone Book to many homes in Waltham Forest in the Woodford Green area. *[The area affected also includes a part of Hatch Lane ward].
Cllr.John Beanse said:
"We have been protesting about this year after year and up to now BT had taken no notice. The problem is that the IG8 postal district goes across the border into Redbridge and someone at BT was determined that the whole of IG8 should receive Redbridge directories (because it was apparently too complicated for them to split a postal code area!), even though many of the residents live on the Waltham Forest side of the border! IG8 includes a sizeable chunk of Hale End & Highams Park ward plus a part of Hatch Lane ward plus part of Redbridge.
Again this year the Redbridge edition was delivered; again we protested. The official answer for this year is that if people want the Waltham Forest edition in addition to the Redbridge edition, they can phone free on 0800-833400, but will have to send £3.65 for postage and packing.
Now it is good news that at last BT has at last recognised the problem and, by combining the 2 directories, Woodford Green residents will get a much more useful publication in future."
The letter from BT to Cllr.Beanse states specifically:
"This means that residents in the Hale End and Highams Park ward will get a significantly more comprehensive and useful Phone Book from BT."
As reported under the headline "NO SENSE OF DIRECTION", in the last edition of Hale End & Highams Park FOCUS - the local newsletter of Chingford & Woodford Green Liberal Democrats in the area particularly affected* - BT had again this year delivered the Redbridge edition of the Phone Book to many homes in Waltham Forest in the Woodford Green area. *[The area affected also includes a part of Hatch Lane ward].
Cllr.John Beanse said:
"We have been protesting about this year after year and up to now BT had taken no notice. The problem is that the IG8 postal district goes across the border into Redbridge and someone at BT was determined that the whole of IG8 should receive Redbridge directories (because it was apparently too complicated for them to split a postal code area!), even though many of the residents live on the Waltham Forest side of the border! IG8 includes a sizeable chunk of Hale End & Highams Park ward plus a part of Hatch Lane ward plus part of Redbridge.
Again this year the Redbridge edition was delivered; again we protested. The official answer for this year is that if people want the Waltham Forest edition in addition to the Redbridge edition, they can phone free on 0800-833400, but will have to send £3.65 for postage and packing.
Now it is good news that at last BT has at last recognised the problem and, by combining the 2 directories, Woodford Green residents will get a much more useful publication in future."
The letter from BT to Cllr.Beanse states specifically:
"This means that residents in the Hale End and Highams Park ward will get a significantly more comprehensive and useful Phone Book from BT."
# posted by John Beanse @ 9:43 PM 
